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9 Steps Service Excellence

9 Steps Service Excellence

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Responsible Mohamad Fadhil LND
Last Update 14/09/2026
Completion Time 35 minutes
Members 9
Fundamental ECP
  • Pendahuluan
    • Pre Test
  • Langkah Pelayanan
    • Gambaran Umum
      Preview
    • STEP 1 — Customer Engagement
    • Quiz Step 1
      10 xp
    • STEP 2 — Building Needs
    • Quiz Step 2
      10 xp
    • STEP 3 — Eye Examination
    • Quiz Step 3
      10 xp
    • STEP 4 — Product Recommendation
    • Quiz Step 4
      10 xp
    • STEP 5 — Product Presentation
    • Quiz Step 5
      10 xp